A $250.00 non-refundable deposit secures your booking, the balance is to be paid one month prior to arrival. Total payment is required if the reservation is within one month of the arrival date.

Cancellation notice of a minimum of six weeks is required for the deposit to be credited against a future stay within six months of the booking, otherwise deposit is forfeited. Holiday plans can be affected by influences beyond your control, so it is suggested that you purchase domestic travel insurance through a travel agency.

For Queensland Properties: A bond of $300.00 is required in case of damage and/or excessive cleaning. This can be paid with a credit card or paid with the final accommodation payment. The bond will be refunded within 7 days of departure.

For New South Wales Properties: A bond of $200.00 is required in case of damage and/or excessive cleaning. This can be paid with a credit card or paid with the final accommodation payment. The bond will be refunded within 7 days of departure.

Repair or replacement costs for any damaged or lost household effects, including keys, fittings or furniture during the period of occupancy may be deducted from the bond and/or payable on invoice.

The premises must be maintained and left in a clean and tidy condition. If warranted, an excess cleaning fee may be charged.

The number of guests must not exceed those booked and paid for and their conduct must not be of nuisance or annoyance to adjoining or neighbouring occupiers.

No responsibility will be taken for loss or damage to guests personal property or personal property left on the premises, however if found, every effort will be made to return items to guests.

Smoking is not permitted indoors nor are pets allowed. Some properties may take pets on application in writing.

Variances can be agreed on but only by arrangement with the owner in writing.

The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.

Any verbal description is given in good faith and to the best of our ability. We take no responsibility and can offer no refund for alleged mis-representation.

Any payment of the rental fee / tariff constitutes the clients acceptance of these Terms and Conditions.